Emergency Call Out
We offer a 24 hour emergency call out service for plumbing/gas issues. We are able to attend the issue and make safe and arrange a return visit if any further works are required. A videocall can also be made to help with the immediate problem to see if you would be able to stop a leak while an engineer is on their way.
- Turn off your stop tap. This is generally under your kitchen sink
- If you smell gas immediately call the emergency number on your gas meter and open your windows
Images from recent Emergency Plumbing & Heating Call Outs
Emergency Plumbing Call Out
Immersion leak
leaking boiler
Pipework leak from under boiler cut out and rejoined
Repair to water mains underground
Split cylinder
Boiler Install & Upgrade – Questions & Answers
While we specialise in boiler installations, we understand emergencies can occur anytime. Our emergency service is designed to swiftly address any issues related to your heating system or gas connection, ensuring that your installation remains safe and operates efficiently. If additional work is needed after the initial emergency repair, we’ll arrange a return visit to complete the necessary work.
You should call our emergency service any time you face a plumbing or gas issue that poses an immediate risk. For example, if you notice a leak that could worsen, or if you smell gas, do not hesitate to contact us right away so we can help secure your safety and property.
In an emergency, first turn off your stop tap, usually located under your kitchen sink. This can help prevent further water damage. If you detect the smell of gas, leave the premises, open windows, and call the emergency number listed on your gas meter immediately.
Yes, we offer the option of a videocall. This allows us to assess your situation in real time and guide you on how to potentially stop a leak or manage the immediate issue while our engineer is en route.
